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Account Manager -Sales Representative - - New Bedford - Portuguese speaking preferred.

Company: Fallon Health
Location: New Bedford
Posted on: June 8, 2018

Job Description:

RESPONSIBILITIES

Primary Job Responsibilities:



1. Relationship Building

* Creates productive and collaborative relationships with internal and external referral sources in order to obtain qualified referrals and enrollments for the NaviCare program.

* Participates in community outreach activities, such as senior fairs, community events, and elder services professional association events.

* Presents the NaviCare programs to groups who are likely prospects, caregivers and community referral sources.

* Develops and implements their own Territory Development Plan, and carries out activities to penetrate accounts listed on the plan.

2. Secure Applications

* Generates sufficient NaviCare enrollment applications to meet monthly enrollment goals.

* Explains the NaviCare program clearly and consistently to prospects and their families to ensure that prospects enroll with a solid understanding of the program and will remain members. Meets with NaviCare prospects in their homes.

3. Tracking & Reporting

* Documents all sales activities in the department s CRM application in a timely manner.

* Meets weekly sales activity deliverables consistently, and tracks these in the CRM and their Outlook calendar.

* Maintains records of NaviCare applications and documentation related to scope of appointments.

4. Assessment

* Regularly reviews effectiveness of efforts against goals. Provides market intelligence to the NaviCare/SE Manager and the Marketing director so that adjustments can be made to tactical plans.

* Manages their own professional development by seeking advice, training, and coaching from their colleagues, manager, and the Director of Outreach.

5. Regulatory Guidelines

* Operates within the marketing and outreach guidelines and regulations provided by CMS and EOHHS.

* Retains Scope of Appointment and other Enrollment Records.

* Submits information on NaviCare prospect events to Outreach Support in a timely manner, for CMS submission.

* When in doubt, asks questions pertaining to compliance or privacy regulations.

QUALIFICATIONS

Education: BS or BA degree and/or comparable experience



License: Massachusetts Driver s License



Experience:

Must have 3 years of sales experience in healthcare or group insurance.

Must have proven experience working in a customer facing role focused on sales, lead generation in a high paced customer service or sales environment.

Knowledge of Medicare, Medicaid and insurance products is desirable.

Knowledge of customer service, sales, outreach and marketing principles and practices.

Possession of a valid Mass. driver s license and a vehicle to be used for marketing activities and home visits.

Keywords: Fallon Health, New Bedford, Account Manager -Sales Representative - - New Bedford - Portuguese speaking preferred., Sales, New Bedford, Massachusetts

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