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Inside Sales Consultant

Company: Beacon Building Products
Location: West Barnstable
Posted on: August 6, 2022

Job Description:

Inside Sales Consultant


As an Inside Sales Consultant, you will develop and maintain face-to-face relationships with customers by promoting products, providing day-to-assistance, and generating sales for a building materials industry leader. From customers to contractors, you play an important role in recommending roofing materials and tools for projects of all sizes.
Duties include:
- Receiving and processing requests directly from customers (via telephone, fax and mail) for price quotations, product availability, orders, material returns, billing corrections, product information, order changes, and cancellations
- Planning and implementing telemarketing and prospecting objectives
- Quickly and smoothly resolve customer complaints and problems
- Engaging in specialty purchasing (when applicable)
- Coordinating delivery and/or pick up of customer orders with operations teams
- Providing support to the Outside Sales force (also serve as a backup)
- Generating price quotations in a timely manner
- Responsible for adhering to policies of the customer financial services
- Maintaining accurate and up to date "open order" files in computer system
- Maintaining an adequate supply of product samples and literature
- Adhere to pricing guidelines established by Branch Manager
- Reviewing all orders to forecast additional customer needs
- Interacting with sister branches when necessary on inventory issues and deliveries
- Working with replenishers to achieve the best product line
- Handling cash reconciliation of register tape and trend reporting documents
- Maintaining adequate stock of Tool Rack items with accurate pricing
- Maintaining adequate product stock at branch location
- Responsible for setup and maintenance of store displays
- Sustain a working technical knowledge of, Branch Specific, Beacon Building Products
- Reviewing job plans and bidding documents for Taper quotes and developing project summaries for Outside Sales personnel REM-03 WS-03 WS-LC

Shift start: 7:00AM
Shift length: 8 hours
Monday - Friday

* Health, dental, vision insurance - available after 30 days
* Paid time off
* 401(k) plan


* Must pass drug screen
* Must pass background check
* Must be at least 18+ years old

Previous front-line customer service experiencePrevious customer service experience (building products industry preferred)

About Beacon Building Products

Headquartered in Herndon, Virginia, Beacon is the largest publicly traded distributor of roofing materials and complementary building products in the United States and Canada. We are among the oldest and most established distributors in the industry.Beacon is a leading provider of commercial and residential roofing, siding, windows, decking, insulation, specialty lumber, waterproofing, and air barrier systems to the North American building industry. We have supported contractors who rely on us to help them save time and build more for nearly 100 years.Our team of more than 6,000 employees throughout North America works to ensure contractors have immediate, local access to the building supplies and roofing products they need, exactly when they need them. Through strategic investments in new technology and an ever-expanding network of locations throughout the United States and Canada, we help contractors save time, manage work more efficiently, and enhance their businesses.

Keywords: Beacon Building Products, New Bedford , Inside Sales Consultant, Sales , West Barnstable, Massachusetts

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