NewBedfordRecruiter
the smart solution for New Bedford jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: New Bedford
Posted on: June 10, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience, preferably Sabre." To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLRebeccaN on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, New Bedford, Inbound Travel Consultant, Professions, New Bedford, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Professions Jobs


Warehouse Associate
Description: Position: Installer/ sPay: 12- 13 USD per hour Location:Woburn, MA Shifts Available:--varies must beflexible--- Work Week Days: Tuesday throughWednesday including weekends with 2 days
Company: PeopleReady
Location: Woburn
Posted on: 06/25/2018

Lease Purchase Class A CDL Truck Driver Needed
Description: Employer offers Best-In-Class CDL A Truck Driving Opportunities through our Lease Purchase program Class A CDL Truck
Company: CRST Lease Purchase
Location: Wilmington
Posted on: 06/25/2018

Senior IT Analyst
Description: Senior IT Analyst needs 3 years in Accounting/Finance operations positions Senior IT Analyst requires: 1 years working
Company: Global Channel Management, Inc.
Location: Worcester
Posted on: 06/23/2018


Dedicated Hiring CDL-A Truckers - $10,000 Sign On Bonus [323]
Description: Hub Group Dedicated is looking for multiple types of CDL-A fulltime, sleeper truck drivers in the Mansfield, MA area This position offers a 10,000 Sign
Company: Hub Group
Location: Medford
Posted on: 06/23/2018

Class A Cdl Experienced Company Driver - Hanson
Description: Class A Cdl Experienced Company Driver - US XpressUS XPRESS ANNOUNCES HUGE NEWS FOR CDL TRUCK DRIVERSNew 50,000 In Bonuses With 4 Weeks Paid Vacation For OTR Teams 5k Sign On Bonus For Solo OTR Dont (more...)
Company: US Xpress
Location: Hanson
Posted on: 06/23/2018

Truck driver 5000 sign on bonus pays out in 6 months
Description: Truck Driver 5000 Sign On Bonus
Company: US Xpress
Location: Worcester
Posted on: 06/25/2018

CDL-A Owner Operator Truck Driver
Description: CDL-A Owner Operator Truck Driver Owner Operator CDL-A Truck Driver Jobs - Run the loads you want to run It is our mission at Summitt Trucking to exceed our drivers', customers', and vendors' expectations (more...)
Company: Summitt Trucking LLC
Location: Brockton
Posted on: 06/23/2018

CDL Class A Owner Operator Truck Driver
Description: Keep your business moving with CDL-A owner operator truck driver opportunities at TransAm Ready for a contract you can understand TransAm Trucking, a leading refrigerated carrier, has owner operator (more...)
Company: Trans AM Trucking
Location: New Bedford
Posted on: 06/25/2018

Lease Purchase Class A CDL Truck Driver Needed
Description: Employer offers Best-In-Class CDL A Truck Driving Opportunities through our Lease Purchase program Class A CDL Truck
Company: CRST Lease Purchase
Location: West Bridgewater
Posted on: 06/25/2018

Truck Driver Dedicated Regional Job (Home Weekly)
Description: CALL TODAY 888-777-5114 OR APPLY ONLINE BELOW Truck Driver - Dedicated Regional Job - Home Weekly JB16 5491 ZIP Code 01830 Enjoying a stable
Company: Simba Seven
Location: Haverhill
Posted on: 06/23/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

New Bedford RSS job feeds