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Communications Specialist

Company: Southcoast Hospitals Group
Location: New Bedford
Posted on: May 13, 2019

Job Description:

At Southcoast Health, we acknowledge that our employees are what helps make us great! We are searching for a Communications Specialist to perform a variety of functions to support and in support of Communications Dept and the Southcoast Hospitals Group under the direction of the Manager, Communications or designee. Duties include, but are not limited to, operation of the communications console and paging equipment, initiation of hospital alarms and emergency procedures, scheduling of patients, and various other clerical and administrative duties. Hours: 20hrs Shift: Day/Evening shift (8:30am-5pm/4pm-9pm/3:30pm-7pm) w/weekend & holiday rotation Travel: Ability to work at CMH or SLH site if/when needed Education and/or Experience Requirements: High school diploma or equivalent required. Bachelor's Degree preferred. Experience with Microsoft Office and Windows required. Medical Terminology required. Specialized courses or training on console operation completed within 6 months of hire is required. Excellent customer service, telephone skills, and verbal and written communication skills are required. Previous experience working in the medical field is preferred. Multi-lingual preferred. One year related work experience is required. Proper verbal communications: professional, caring and kind tone. Accurate message taking and accurate spelling. Relay messages accurately and according to specific instructions. Good typing skills from verbal communication. Ability to work well with others and/or alone. Ability to hear multiple alarm sounds. Southcoast Health is a community based health delivery system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and East Bay, Rhode Island. For more than 100 years, we have provided quality, patient-focused care in a state-of-the-art environment. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts. Together We Are More. 311 years of hospitals' collective continuous services 920 + square miles of service across southern MA + East bay, RI 7400 + employees doctors, nurses, professionals in IT, Finance, HR, and more Top 5% of USA hospitals for 2017 clinical performance by Healthgrades We are committed to providing our employees in MA and RI with optimal benefits that promote a healthy work/life balance and add value to our employees' lives. Generous Earned Time Off Package** Health, Dental and Vision Insurance* Short Term and Long Term Disability Insurance* Life & AD & D insurance* Flexible Spending Accounts* HealthQuest Wellness Program Employee Assistance Program Employee Discount Program Career Development Opportunities *Available to regular status employees who are scheduled to work a minimum of 24 hours. **Available to regular status employees who are scheduled to work a minimum of 20 hours. Are you ready to make a difference in your community? Join us in our strive to be more than medicine! "jobSummaryDisplay": " At Southcoast Health, we acknowledge that our employees are what helps make us great! We are searching for a Communications Specialist to perform a variety of functions to support and in support of Communications Dept and the Southcoast Hospitals Group under the direction of the Manager, Communications or designee. Duties include, but are not limited to, operation of the communications console and paging equipment, initiation of hospital alarms and emergency procedures, scheduling of patients, and various other clerical and administrative duties. Hours: 20hrs Shift: Day/Evening shift (8:30am-5pm/4pm-9pm/3:30pm-7pm) w/weekend & holiday rotation Travel: Ability to work at CMH or SLH site if/when needed Education and/or Experience Requirements: High school diploma or equivalent required. Bachelor's Degree preferred. Experience with Microsoft Office and Windows required. Medical Terminology required. Specialized courses or training on console operation completed within 6 months of hire is required. Excellent customer service, telephone skills, and verbal and written communication skills are required. Previous experience working in the medical field is preferred. Multi-lingual preferred. One year related work experience is required. Proper verbal communications: professional, caring and kind tone. Accurate message taking and accurate spelling. Relay messages accurately and according to specific instructions. Good typing skills from verbal communication. Ability to work well with others and/or alone. Ability to hear multiple alarm sounds. Southcoast Health is a community based health delivery system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and East Bay, Rhode Island. For more than 100 years, we have provided quality, patient-focused care in a state-of-the-art environment. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts. Together We Are More. 311 years of hospitals' collective continuous services 920 + square miles of service across southern MA + East bay, RI 7400 + employees doctors, nurses, professionals in IT, Finance, HR, and more Top 5% of USA hospitals for 2017 clinical performance by Healthgrades We are committed to providing our employees in MA and RI with optimal benefits that promote a healthy work/life balance and add value to our employees' lives. Generous Earned Time Off Package** Health, Dental and Vision Insurance* Short Term and Long Term Disability Insurance* Life & AD & D insurance* Flexible Spending Accounts* HealthQuest Wellness Program Employee Assistance Program Employee Discount Program Career Development Opportunities *Available to regular status employees who are scheduled to work a minimum of 24 hours. **Available to regular status employees who are scheduled to work a minimum of 20 hours. Are you ready to make a difference in your community? Join us in our strive to be more than medicine!

Keywords: Southcoast Hospitals Group, New Bedford , Communications Specialist, Other , New Bedford, Massachusetts

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