NewBedfordRecruiter
the smart solution for New Bedford jobs

Customer Support, Fraud Specialist I.

Company: Mommy Jobs Online
Location: New Bedford
Posted on: May 10, 2019

Job Description:

Customer Support, Fraud Specialist I. Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us. As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with work at home jobs. Please reference agent id code MJOLLauraLC when you register online. If you have further questions please contact us at 1 (405) 418 - 6160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, New Bedford , Customer Support, Fraud Specialist I., Other , New Bedford, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Email Marketing Specialist - (Contract)
Description: Mommy Jobs Online is now recruiting remote contractors to become an agent. Job Details: You will post our job ads, send email correspondences
Company: Mommy Jobs Online
Location: Peabody
Posted on: 05/23/2019

Inbound Customer Care Reps
Description: We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer's product questions, promote
Company: Mommy Jobs Online
Location: Peabody
Posted on: 05/23/2019

Retail associate
Description: Job DescriptionPosition Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates (more...)
Company: The Home Depot
Location: Methuen
Posted on: 05/23/2019


Permanent Hematology-Oncology Physician in Plymouth, Massachusetts
Description: Hematology-Oncology physician job in Massachusetts : CPH JOB-2558895 Join a nationally recognized and award winning healthcare program that is known for providing exceptional patient care is looking (more...)
Company: CompHealth
Location: Plymouth
Posted on: 05/23/2019

Line Cook - E Providence Chilis
Description: Be A Part Of What's Trending At Today's Chili's. Make Money. Grow Your Career. Be a Chilihead. Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They (more...)
Company: Chilis
Location: East Providence
Posted on: 05/23/2019

Occupational Therapist OT Jobs - Peabody
Description: Of all the Healthcare Professional specialties we offer, Occupational--Therapist are one of the specialties that have the most difference between staffing agencies in job / travel assignment locations (more...)
Company: HealthCare Travelers (Therapist)
Location: Peabody
Posted on: 05/23/2019

WORLDPAC Delivery Driver
Description: Career DescriptionJob DescriptionWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, (more...)
Company: Advance Auto Parts
Location: Methuen
Posted on: 05/23/2019

Occupational Therapist OT Jobs - Plymouth
Description: Of all the Healthcare Professional specialties we offer, Occupational--Therapist are one of the specialties that have the most difference between staffing agencies in job / travel assignment locations (more...)
Company: HealthCare Travelers (Therapist)
Location: Plymouth
Posted on: 05/23/2019

Occupational Therapist OT Jobs - East Providence
Description: Of all the Healthcare Professional specialties we offer, Occupational--Therapist are one of the specialties that have the most difference between staffing agencies in job / travel assignment locations (more...)
Company: HealthCare Travelers (Therapist)
Location: East Providence
Posted on: 05/23/2019

Bilingual Call Center Representative
Description: Automated Health Systems seeks candidates for part-time Customer Service Representative
Company: Automated Health Systems
Location: East Providence
Posted on: 05/23/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

New Bedford RSS job feeds