Server, Full-Time
Company: The Overlook
Location: New Bedford
Posted on: January 27, 2023
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Job Description:
Job Description:POSITION TITLE:SERVERDEPARTMENT:HEALTH CENTER
DINING SERVICESFLSA STATUS:NON-EXEMPT (HOURLY)REPORTS TO:DINING
ROOM MANAGERLEADERSHIP: ORGANIZATIONAL CULTUREResponsible for
exemplifying the leadership behaviors of our organization.MISSION
STATEMENTEmpowering individuals to realize their potential in the
communities where they live and work.CORE VALUESIntegrity saying
what you mean, meaning what you say (in action and words), even if
it hurts you personally or professionallyRespect for Individual
Choice empowering and supporting others in their self-determination
for health and well-being, as they define itCompassion
understanding and sympathetic of othersCreativity thinking wildly,
planning accordinglyGrace putting people at ease, without
compromising performance or outcomesSERVICE TIPSResponsible for
demonstrating the service tips of the organization during all
interactions.Smile with Eye Contact and a Warm
GreetingListenRespond and Follow Through Professionally,
Accurately, and PromptlyMeasure and ImproveDECISION TREEResponsible
for following criteria prioritized and defined by our organization
during/within the decision making
process.SafetyIndependenceGraceEfficiencyOPERATIONS: POSITION
COMPETENCIESResponsible for possessing the qualifications for, and
executing the duties of, this position.POSITION SUMMARYResponsible
for performing established Steps of Service to ensure that each
resident and guest receives both gracious and efficient
service.ESSENTIAL DUTIES AND RESPONSIBILITIESThe following duties
are normal for this position. This list is not to be construed as
exclusive or all inclusive. Other duties may be required and
assigned.Perform established Steps of Service to ensure that each
resident and guest receives gracious and efficient service.Practice
good time management skills to ensure efficient table
turnover.Handles and serves food in accordance with all HAACP
guidelines and sanitation standards.May operate cash register and
point of sale software.SUPERVISORY
RESPONSIBILITIESN/AQUALIFICATIONSTo perform this job successfully,
an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skills, and abilities required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.Educational Requirements and
Experience:No experience necessary.Knowledge, Skills and
Abilities:Language Ability: Ability to read, write, speak and
understand the English language. Must possess solid oral and
interpersonal communication skills. Ability to effectively
communicate at all levels.Mathematical Skills: Ability to add,
subtract, multiply and divide in all units of measure, using whole
numbers, common fractions and decimals.Cognitive Demands: Ability
to apply common sense understanding to carry out instructions
furnished in written, oral or diagram form. Ability to deal with
problems involving several concrete variables in standardized
situations. Ability to multi-task.Computer Skills: N/ACompetencies:
Knowledge of cash handling procedures; how to operate a cash
register and point of sale software; HAACP and sanitation
guidelines and regulations; and Steps of Service.ENVIRONMENTAL
ADAPTABILITYWork primarily indoors in a climate controlled setting.
Atmosphere may be warm for cooking.Possible exposure to unpleasant
odors.Possible exposure to chemicals as identified in the MSDS
Manual.Possible exposure to infections, diseases and blood borne
pathogens.Is subject to injury from falls, burns from equipment,
odors, etc., throughout the workday, as well as to reactions from
dust, disinfectants, tobacco smoke, and other air contaminants.May
be exposed to sudden heat and cold temperature changes in kitchen
and storage areas.Continuous exposure to residents who are ill,
confused, irritable and irrational.PHYSICAL REQUIREMENTSThe
physical demands described below are representative of those that
must be met by an individual to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.How much on-the-job time is spent in the following
physical activities? Show the amount of time by checking the
appropriate boxes below.Amount of TimeNoneUp to 25%25% 50%50%
75%75% or moreStandXWalkXSitXUse hands to finger, handle, or
feelXReach with hands and armsXClimb or balanceXStoop or kneel,
crouch, or crawlXTalk or hearXTaste or smellXDoes this job require
that weight be lifted or force be exerted? If so, how much and how
often? Check the appropriate boxes below.Amount of TimeNoneUp to
25%25% 50%50% 75%75% or moreUp to 10 poundsXUp to 25 poundsXUp to
50 poundsXUp to 100 poundsXMore than 100 poundsXDoes this job have
any special vision requirements? Check all that apply.Close vision
(clear vision at 20 inches or less)XDistance vision (clear vision
at 20 feet or more)XColor vision (ability to identify and
distinguish colors)XPeripheral vision (ability to observe an area
that can be seen up and down to the left and right while eyes are
fixed on a given point)XDepth perception (three-dimensional vision,
ability to judge distance and spatial relationships)XAbility to
adjust focus (ability to adjust the eye to bring an object into
sharp focus)XNo special vision requirementsIND1COMMUNITY
OVERVIEW:The Overlook is a non-profit organization operating since
1911 and offering a full continuum of care and services for older
adults in MA. The organization embraces its rich history and
heritage, owning and managing 218 Independent Living Apartment
Homes and Cottages, 28 Enhanced Care Private Suites, a 14 Suite
Assisted Living Memory Care neighborhood, 27-unit Short-term
Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing,
as well as Home Health, Hospice, Palliative Care, Private Duty and
Care Management divisions.The Overlook and its 3 subsidiaries are
based in Charlton, MA, with satellite home health and hospice
offices across the state. The organization employs approximately
600 talented and compassionate Team Members and serves 1,500+
Residents/Patients.The Overlook has a Vision to design a mixed-use
Community beyond its singular function as a Retirement Community, a
pedestrian-friendly, walkable " Village Center"environment, with
select retailers, restaurants featuring fresh, locally sourced
food, a brewery, a large banquet, and events center, enriching
programs, health and wellness-focused on mind, body and spirit, and
more. The Overlook's bucolic setting on 450 acres of beautiful New
England countryside, 16 miles of nature trails, a dog park, and a
wealth of amenities offer limitless possibilities in helping us
reposition our Campus.THE OVERLOOK WAY:All Team Members of The
Overlook must embrace and commit to conducting themselves at all
times in support of our 28 Guiding Principles, Culture of
Excellence, and core values, which form the foundation of our
unique culture. The Overlook strives to exceed expectations,
inspire and " Do what's best for thosewe serve." Integrity: saying
what you mean, meaning what you say (in action and words), even if
it hurts you personally or professionallyRespect for Individual
Choice: empowering and supporting others in their
Self-determination for health and well-being, as they define
itCompassion: understanding and empathy for
othersCreativity/Innovation: thinking wildly, planning
accordinglyGrace: putting people at ease, without compromising
performance or outcomesJUST SOME OF OUR BENEFITS AND PERKS:Solid
Track Record of PromotingTeam Members from withinPlenty of Free
ParkingFree Daily Lunch onCampusVacation, Sick, Holiday Time +
Floating HolidaysTravel ReimbursementProfessional
DevelopmentFlexible Spending and Health Reimbursement
AccountsEmployee Assistance ProgramsTuition ReimbursementShort +
Long Term Disability, Life InsuranceMedical, Dental, and Vision
InsuranceAccess to Fitness Center, Pool, and Onsite MassagesIn
compliance with the Americans with Disabilities Act, The Overlook
will provide reasonable accommodations to qualified individuals
with disabilities and encourages prospective Team Members and
incumbents to discuss potential accommodations with the employer.
The Overlook is strongly committed to diversity and a workplace
environment that respects, appreciates, and values employee
differences and similarities. By providing and supporting a work
culture that fosters and builds upon diversity and its strengths,
The Overlook will better serve our communities. The Overlook is an
employment-at-will organization and an equal opportunity employer
committed to maintaining a work and learning environment free from
discrimination on the basis of sex, race, color, religion, national
origin, pregnancy, gender identity, sexual orientation,
marital/civil union status, ancestry, place of birth, age,
citizenship status, veteran status, political affiliation, genetic
information or disability, as defined and required by state and
federal laws. Additionally, The Overlook prohibits retaliation
against an applicant or employee because he or she has engaged in
protected activity under the statutes prohibiting discrimination in
the workplace.1SGtUPwLxU
Keywords: The Overlook, New Bedford , Server, Full-Time, Other , New Bedford, Massachusetts
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