Patient Registration Representative - Womens Health

Company: GREATER NEW BEDFORD COMMUNITY HEALTH CENTER
Location: New Bedford
Posted on: January 23, 2023

Job Description:

Job DetailsJob LocationNew Bedford, MA - New Bedford, MAPosition TypeFull TimeEducation LevelHigh SchoolJob ShiftDayJob CategoryEntry LevelDescriptionAre you interested in making a difference and being part of a dedicated, highly skilled professional team providing patient-centered care to a community with unique needs? At the Greater New Bedford Community Health Center, we strive to provide high quality care to meet the challenging needs of our diverse patients who need more than just health care. We offer a variety of services to the community, including primary & urgent care, women's health, pediatrics, adult medicine, behavioral health and dental care. Our patients develop strong bonds with our staff and rely on them for health care, as well as guidance with some basic needs that others may take for granted.Our mission to our patients is to educate and inspire them to be a participant in their total health care. Our mission to the community is to be a resource and leader.We are the PILOTS of outstanding primary care!Patient-Centered:We empathize with each patient, speak their language, and go above and beyond to meet their unique needs.Innovative:Our approach to providing quality care is dynamic, collaborative and adaptive.Local Partners:We are fully engaged as a primary agent for positive change.Obliging & Respectful:Our health center strives to maintain an accepting, safe, confidential and courteous environment for all. Every patient is welcomed, just as every employee is valued. Team Players:Our teams work closely & collaboratively with a focus to serve our patients and the community.Our vision is to improve the health & well-being of each patient, their families, and the greater community.If you are interested in an exceptionally rewarding opportunity, then we would love to speak with you! Greater New Bedford Community Health Center is an equal opportunity employer and does not unlawfully discriminate based on race, color, sex, national origin, religion, age, genetic information, disability, veteran status, or any other lawfully protected status. EOE/AA/M/F/D/V Hours:Full time schedule: Monday - Friday. Must be available to work some evenings until 7:00 p.m. and Saturdays by rotation.Responsibilities:1. Receive, greet, and direct patients upon arrival and provide assistance to patients monitoring their conditions within scope of own position's responsibilities. Note patient's condition and be aware of distress and notify clinical staff as appropriate.2. Registers patients upon arrival, ensuring that all demographic information is updated and accurate.3. Attends relevant trainings pertaining to Front Desk area. 4. Calls various insurance companies to verify insurance eligibility and effective date of coverage.5. Confirm patient appointments.6. Collects co-pay, gives patient receipt and sends collected monies to Finance department.7. Has knowledge of use/operation of all office equipment, i.e., telephone system, fax, computer system, copy machine, etc. Refers all malfunctions to appropriate personnel.8. Able to demonstrate the knowledge and skill necessary to manage and provide the care appropriate to the ages of patients served.9. Schedules patient visits courteously. Solves scheduling problems, issues and/or concerns utilizing the facility computer system as applicable.10. Pre registers and prints out the encounters and labels in preparation for the same day schedules. 11. Scans all the insurance REVS and insurance cards in the electronic medical records.12. Takes all patients photographs for Electronic Medical Records.QualificationsI. Education: High school diploma or GED. One year of business school or equivalent II. Experience: Experience as a medical secretary in a physician practice or community health centerIII. Software/Hardware: proficient with MS Office, experience with eClinical works preferred1. Experience in computer data entry required.2. Excellent typing, telephone and interview skills required.3. Bi-lingual in Spanish or Portuguese, in addition to English, preferred. 4. Availability to work evening sessions and occasional weekends.

Keywords: GREATER NEW BEDFORD COMMUNITY HEALTH CENTER, New Bedford , Patient Registration Representative - Womens Health, Other , New Bedford, Massachusetts