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Company: Wianno Club
Location: Osterville
Posted on: September 22, 2022

Job Description:

Thank you for considering the Wianno Club as a place of employment, where we are committed to a very high standard of service in all we do. We are excited that an energetic, enthusiastic, reliable, and hardworking person like you is looking to join our organization. As members of the Wianno Club team, we are committed to upholding a strong code of ethics that includes mutual respect, trust, responsibility, and understanding for one another.

The Wianno Club offers a wide variety of services: casual and fine dining, golf, tennis, pickleball, paddle, ocean-front and lake-front beaches, guest rooms, banquet events, fitness, and other classes and activities.

This is an in-person position. This position can be remote or in-person. Only applicants who have the legal right to work in the United Stated will be considered for employment.

In 2022 we are offering a generous compensation packet to our employees including:

--- competitive wages

--- a sign-on bonus of $250 for all full-time, seasonal, hourly employees

--- a $200 referral bonus for both the referrer and the referred after the referred employee completes 30 days of employment

--- a retention bonus of $1 for every hour worked between March 1 and the end of the season for all seasonal, hourly employees

--- low-cost, on-campus housing (limited availability)

--- free meals

--- paid sick time

--- 401K plan (based on eligibility)


Status: Seasonal, Full-time, Non-exempt

Responsibility: High level of supervision needed. Low level of operational decision making.

Reports to: Food & Beverage Director

Supervises: N/A


--- Basic Administrative Skills - Use of technology, verbal and written communication, business correspondence, organization, time management.

--- Excellent Teamwork and Communication Skills - Interact, work and relate with people, listen, speak, read, write, observe, use English fluently.

--- Excellent Customer Service Skills - Product knowledge, problem-solving skills, time management, attentiveness, patience, positive attitude, a willingness to go the extra mile, responsibility, professionalism.

--- Excellent Food Service Skills - food presentation, service etiquette, knowledge of food and beverage service standards, positive attitude, knowledge of menu components, food, beverage and wine.

--- Basic Safety Skills - Observe safety rules, safely operate equipment, food safety consciousness, CPR and First Aid.

--- At least 3 months experience in a fine-dining or high-volume environment at a high-end restaurant, resort, or private club required.

Effort: Medium - Walk and stand for extended periods of time. Bend, reach, push, pull, lift and carry up to 50 pounds.

Work Conditions: Level 3 - Half of the work is performed indoors, half outdoors, half of the work is performed in an air-conditioned environment, variable schedule based on business demands, some duties require working with hazards.

Duties: Responsible for providing food and beverage service to Club members and guests. Provides Club members and guests with the finest service while creating a warm and friendly environment.

--- Takes accurate Food and Beverage orders and puts them into POS in a timely fashion. Follows standards of service techniques and resets tables properly.

--- Maintains a neat, clean, and orderly workstation at all times.

--- Handles member and guest routine comments in a professional manner and according to Club policies and refers any issues or concerns to the manager.

--- Keeps the proper amount of supplies on hand during peak and slow periods. These include condiments, utensils, napkins, under-liners, glassware, etc.

--- Completes opening and closing side work as assigned.

--- Maintains a neat and professional appearance with nametag and uniform throughout the shift.

--- Creates a friendly atmosphere by smiling and using member and guest names on a consistent basis.

--- Anticipates the needs of members and guests in order to provide proactive service at all times.

--- Maintains a neat and orderly record of all food & beverage transactions.

--- Communicates with fellow employees (bus attendants, cooks, service assistants, bartenders, and managers) to increase the level of service provided to members and guests.

--- Maintains work areas in a safe and sanitary manner.

--- High-level knowledge of menu items, food, beverage and wine

--- Ensures correct t account numbers are in POS

--- Ensures that menu items are put into the Pos in an accurate and timely fashion.

Keywords: Wianno Club, New Bedford , Server, Other , Osterville, Massachusetts

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