Location: New Bedford
Posted on: September 19, 2022
--- Learn to provide the best patient experience through assisting
the pharmacist and pharmacy team members in accordance with state
and federal regulations.
--- Responsible for using pharmacy systems to obtain patient and
drug information and process prescriptions
--- Models and delivers a distinctive and delightful customer
--- Learns and champions pharmacy policy, procedures, and customer
service best practices needed to perform as a future
--- Engages customers and patients by greeting them and offering
assistance with products and services. Resolves customer issues and
answers questions to ensure a positive customer experience.
--- Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye
contact, courtesy, etc.) and Walgreens service traits (e.g.,
offering help proactively, identifying needs, servicing until
--- Develops strong relationships with customers.
--- Learn from store and pharmacy team members, field leadership,
team members and customers/patients
--- Under the supervision by the pharmacist, assist in the practice
of pharmacy, in accordance with state, federal, and company policy.
Reviews and complies with the Walgreen Co. Pharmacy Code of
--- Performs duties as assigned and supervised by the pharmacist in
accordance with Walgreens standard operating procedures for
entering, third party processing, filling, and dispensing
--- Assists pharmacists and other healthcare providers in
delivering patient care and services that are within the state
scope of practice for pharmacy interns including patient counseling
and other health services (i.e. blood pressure, medication therapy
--- Immediately reports prescription errors to pharmacist on duty
and adheres to Company policies and procedures in relation to
pharmacy errors and the Quality Improvement Program.
--- Strictly adheres to the Walgreen Co. policy regarding Good
--- Responsible and accountable for registering all related sales
on assigned cash register, collects and handles cash as required.
Takes customer to OTC aisle when possible to assist in locating
--- Handles telephone calls that do not require personal attention
of the pharmacist, including those to physicians.
--- Assists and supports Pharmacy Department on inventory
management activities, such as, ordering, unpacking, checking and
storing shipment of pharmaceuticals. Maintains knowledge of Company
asset protection techniques, and files claims for warehouse
overages (merchandise received, but not billed), shortages
(merchandise billed, but not received), order errors or damaged
goods involving Rx drugs.
--- Assists with exterior and interior maintenance by ensuring the
Pharmacy Department is stocked with adequate supplies, clean, neat
and orderly in condition and appearance.
--- Complies with all company policies and procedures; maintains
respectful relationships with coworkers.
--- Complete special assignments and other tasks as assigned.
Training & Personal Development
--- Complete required training
--- Maintains knowledge and skill in healthcare and pharmacy,
including latest news and developments
Keywords: Walgreens, New Bedford , Shift Lead, Other , New Bedford, Massachusetts
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