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Regional Director of Resident Services - MA

Company: Maplewood Mill Pond LLC
Location: Pocasset
Posted on: July 19, 2021

Job Description:

Regional Director of Resident Services


The Regional Director of Resident Services (RDRS), along with the Executive Director and Resident Services Director (RSD) is responsible for overseeing the implementation, and coordination of Resident Care services at each of Maplewood's five Massachusetts Communities in West Yarmouth, Brewster and Weston. The Regional Director of Resident Services is responsible for evaluating standards of quality, service, training, expense control, and revenue generation within our communities. The role is one of support for the nursing and executive leadership within each community.

Maplewood Senior Living is hiring a Regional Director of Resident Services for our MA communities

We offer: ? Competitive wages ? Flexible shifts ? Growth opportunities ? Bonus & incentive programs ? Comprehensive benefits package for full-time employees including medical, dental, paid time-off, voluntary Aflac insurance, a 401k plan and more


Primary Responsibilities:
* Along with the nursing leadership in each community, the RDRS role is to assist in the development of programs affecting resident care with an emphasis on quality of life, safe aging, and optimal healthy lifestyle.
* Train new ALSA staff specifically RSD’s and supportive nursing staff as needed to comply with company standards.
* Ensure that all assigned Maplewood communities follow policies, procedures, and practices to meet program standards, and regulations as set forth by the state.
* Establish ALSA program development goals in partnership with operations.
* Advise RSD’s, ALSA staff, and assist in creating an environment of caring that is people centered and reflects the dimensions of whole person wellness.
* Assist the nursing leadership with guiding each Community’s wellness staff. Encourage an active and healthy aging program that impacts the quality of residents lives, allowing them to have their medical, emotional, and social needs met.
* Support hospitality, leasing, and sales processes with promotion of positive image of Maplewood properties.
* Assist other team members for the growth and development of Maplewood Senior Living.
* Assist the Executive Director and RSD in the nurse aide accountabilities and for customer quality experience.
* Enhancing sales results for all assigned communities by assisting the RSD in compiling safe and comprehensive care plans.
* Implement a medication delivery system that adheres to all applicable federal and state regulations
* Assist the RSDs on assessments, re-assessments, and service plan development for resident care and safety
* Develop and instruct RSD’s on the appropriate documentation system.
* Develop and maintain professional relationships with coworkers, residents, resident family members, and vendors.
* Develop and implement quality assurance audits to ensure achievement of highest standards of care and compliance with all applicable regulations.
* Assist RSD’s with strategies to operate within budgeted hours.

* Registered Nurse, preferable with advanced training and certification(s), licensed in MA.
* Previous experience as a Resident Services Director (RSD).
* Proven and progressive experience within the assisted living communities.

Maplewood Senior Living conducts pre-employment screening including background check, drug screening and reference checks.


Keywords: Maplewood Mill Pond LLC, New Bedford , Regional Director of Resident Services - MA, Other , Pocasset, Massachusetts

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