Company: Penske Truck Leasing
Location: new bedford
Posted on: May 3, 2021
Description Position Summary: The Service Administrator will
provide administrative support to the Service Department by
updating service related systems and contacting customers on a
regular basis. This position is also responsible for the completion
of all paperwork related to the Service Department. The schedule
will be Monday through Friday. This position will be located at the
Penske facility at 1242 Shawmut Avenue in New Bedford, MA. Major
Responsibilities: Maintain Service Net Planner with PMs campaigns,
repairs from drive-ins, call-ins, and 24/7 calls, and off lease/on
lease. Start R/O's, schedule pick-ups and vendor outside work.
Respond to customer inquiries regarding billing and scheduling.
Greet customers at the location and assists customers via phone and
e-mail. Assist with parts inventories and cycle counts,
procurement, storage and billing. Complete yard checks and/or
safety inspections Assist with shop administrative processes and
run reports as scheduled Complete repair orders, fuel analysis, and
all paperwork involved in daily office procedures Recording
attendance of shop personnel Ordering supplies, mailing, and
scheduling Accident reporting and administration Prepares, issues,
and sends out receipts, bills, policies, invoices, warranties,
statements, and checks Operates computer terminal to input and
retrieve data Opens and routes incoming mail, answers
correspondence, and prepares outgoing mail Other projects and tasks
as assigned by supervisor Qualifications Qualifications: High
School Diploma or equivalent required; Associates or Bachelors'
degree preferred 2 years of experience in shop administration 2
years of customer service experience Proficient skill with MS
Office software Excellent phone skills Excellent verbal
communication skills Regular, predictable, full attendance is an
essential function of the job Work the required schedule, work at
the specific location required, complete Penske employment
application, submit to a background investigation (to include past
employment, education, and criminal history) and drug screening are
required. Physical Requirements: -The physical and mental demands
described here are representative of those that must be met by an
associate to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. -The
associate will be required to: read; communicate verbally and/or in
written form; remember and analyze certain information; and
remember and understand certain instructions or guidelines. -While
performing the duties of this job, the associate may be required to
stand, walk, and sit. The associate is frequently required to use
hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to occasionally lift and/or move up to
25lbs/12kg. -Specific vision abilities required by this job include
close vision, distance vision, peripheral vision, depth perception
and the ability to adjust focus. Penske is an Equal Opportunity
Employer. About Penske Truck Leasing Penske Truck Leasing Co.,
L.P., headquartered in Reading, Pennsylvania, is a partnership of
Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd.
A leading global transportation services provider, Penske operates
a premier fleet of vehicles and serves its customers from locations
in North America, South America, Europe, Australia, and Asia.
Penske's product lines include full-service truck leasing, contract
maintenance, commercial and consumer truck rentals, used truck
sales, transportation and warehousing management and supply chain
management solutions. Visit to learn more.
Keywords: Penske Truck Leasing, New Bedford , Service Administrator, Other , new bedford, Massachusetts
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