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Guest Specialist 3rd Shift Garrett's Family Market Centerville

Company: VOLTA OIL COMPANY
Location: centerville
Posted on: May 3, 2021

Job Description:

Job DetailsLevelExperiencedJob LocationGarrett's Family Market (144) - Centerville, MAPosition TypeFull TimeEducation LevelHigh SchoolJob Shift3rd ShiftJob CategoryRetailDescriptionAs a Guest Specialist, customer service is our number one priority. Our Sales Associates are not just cashiers. Our Associates are required to do the following.Provide an enthusiastic "beaming" greeting to all customers upon entering the store or on the phone.Get to know your customers and use their name.Go out of your way to make customers feel important and valued. Give 100% attention to customers.Move quickly to provide fast service.Offer suggestions and promotions.Thank customers for their business and invite them back.Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business.Additional Responsibilities Include:Cleaning & Housekeeping: InsideRestrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stockedTrash Cans: Emptied, clean and bags tucked out of siteDoors & WindowsFloors: Sweep and mop, free of trash, spills, and stainsCoolers: Doors and shelves cleaned free of stains and spillsRugs: Swept and free of trashTransaction Counter: Clean and organizedShelves: Clean and dust freeFast food area: Equipment and prep area clean and organizedBack office and cooler neat and organizedCoffee and Fountain Area: Clean, free of spills and trashMerchandise: Clean and dust freeCleaning & Housekeeping: OutsideParking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weedsWindows & Doors: Clean, no faded or unauthorized signsEntrance Sidewalk: Clean, stain and trash freeTrash Cans: Clean, not overflowing, and bags tuckedFuel Islands: Dispensers and nozzles cleanSqueegies & towels on all islands, windshield buckets fullCar Wash: Sweep insideShoveling, salting and maintaining outside areas during inclement weatherMerchandising Stock, front, and face all merchandiseBag IceAll merchandised pricedCooler fronted and labels facedStock fountain, cooler, and freezerBrew CoffeeNo out of date merchandiseMove and build displays.Sales Counter: Proper Cig. display, products pricedStock lottery supplies and cigarettesControl inventory and protects company assets.Accounting/Legal Proper cash, credit card, and check accountability at end of shiftBasic math computation to count back changeAdhere to policies on age restricted product salesInventory Control: observe and react to shoplifters and gas theftMisc.Check in vendors, and gas deliveriesAbility to operate POS, lottery, phone card and money order machinesAttend store meetingsAssists managers to recruit new employees.Candidate Profile:In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team.People oriented, friendly, enthusiastic, smilesProvides upward feedback to managementRespectful and politeAble to work alone and on a teamDemonstrate a sense of urgency (move fast)Able to stay busy between customersHonestFlexibleWilling to learnWilling to help associates and customersCommunicates effectively with Store Manager, team members, vendors, and customersMulti-Task: able to successfully complete multiple tasks independentlyDependable & punctual - consistently reports to work on time and provides proper notice if necessaryIdentifies problems and resolves issues quickly and effectivelyProfessional Image: Our professional image standards include:Proper uniform and name tag at all timesNo gossiping or profanityProper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nailsNo cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone onlyPosition Requirements: Ability, Education, and/or Related Work HistoryMust be in physically good shape and able to lift bend and stand up to eight hours.Must be able to balance on step stool or stepladder.Must be able to work in a cooler at a temperature of 36 degrees for up to 30 minutes.Must be able to lift and carry 50 lbs.Tolerate exposure to gasoline fumes and cleaning products.Visual acuity to check identification.Must be able to do basic math at the 8th grade level.Must be able to speak, read and write English at 8th grade level and communicate with customers in English.Class C Operator Certification Required

Keywords: VOLTA OIL COMPANY, New Bedford , Guest Specialist 3rd Shift Garrett's Family Market Centerville, Other , centerville, Massachusetts

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