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Tele Video Monitor Tech

Company: Southcoast Hospitals Group
Location: New Bedford
Posted on: January 11, 2020

Job Description:

Work for One of the World#s Best Hospitals! In 2019, Newsweek named Charlton Memorial, St. Luke#s, and Tobey among the Best Hospitals in the World. Why? Because we have some of the most talented people in the world. # We are searching for a Tele Video Monitor Technician to provide continuous observation and monitoring of up to 16 high-risk patients who have been determined to be at risk for potential injury to self or others. Operate Tele Sitter Video Monitoring system, perform safety rounding, and patient checks, maintain fleet of video monitoring system including delivering, picking up, and cleaning of equipment. Skilled use of appropriate tone, language, ability to identify escalating behaviors, and utilize skilled de-escalation techniques. Ability to prioritize simultaneous situations. Communicate with hospital staff and respond quickly to patient behavioral changes. Ability to communicate effectively using a microphone and headset. Accurately document and provide thorough shift hand off report. Knowledge and supportive of patient and institutional confidentiality and related hospital policies. Use discretion and courtesy when working with patients, visitors, and staff. Bilingual in both English and Portuguese preferred.# Provide functional or technical supervision of other employees in the same or related classifications where supervisory responsibility is limited to occasional direction, guidance, etc. # Hours: Per Diem Shift: Day- Flexible hours and shifts w/ weekend # holiday rotation### # Education and/or Experience Requirements: Equal to completion of four years of high school or equivalent. Additional secondary healthcare training including mental health experience is preferred. Training or the equivalent experience caring for patients with behavioral issues required. Proficient computer skills including Microsoft office. Demonstrated ability to remain calm in crisis and emergency situations is required. Must possess and demonstrate highly effective interpersonal, customer service, and communication skills. Previous similar patient care experience is preferred. Education and experience equivalent to a minimum of one (1) year of experience required. Efficiency in multitasking, and the ability to prioritize simultaneous situations. BLS required. Southcoast Health is a community based health delivery system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. For more than 100 years, we have provided quality, patient-focused care in a state-of-the-art environment. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts. # Together We Are More. 311 years of hospitals# collective continuous 920 + square miles of service across Southeastern Massachusetts and Rhode Island 7,500 + employees: physicians, nurses, IT, Finance, HR, and more Named to Newsweek#s World#s Best Hospitals 2019 and Best Place to Work by the readers of SouthCoastToday # We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees# lives. Generous Earned Time Off Package** Health, Dental #and Vision Insurance* Tuition Assistance** Short Term and Long Term Disability Insurance* Life # AD#D insurance* Flexible Spending Accounts* 403B Retirement Plan with match HealthQuest Wellness Program Employee Assistance Program Employee Discount Program Career Development Opportunities *Available to regular status employees who are scheduled to work a minimum of 24 hours.# **Available to regular status employees who are scheduled to work a minimum of 20 hours. # Are you ready to make a difference in your community? Join us as we strive to be More than medicine. # # # JobSummaryDisplay: Work for One of the World's Best Hospitals! In 2019, Newsweek named Charlton Memorial, St. Luke's, and Tobey among the Best Hospitals in the World. Why? Because we have some of the most talented people in the world. We are searching for a Tele Video Monitor Technician to provide continuous observation and monitoring of up to 16 high-risk patients who have been determined to be at risk for potential injury to self or others. Operate Tele Sitter Video Monitoring system, perform safety rounding, and patient checks, maintain fleet of video monitoring system including delivering, picking up, and cleaning of equipment. Skilled use of appropriate tone, language, ability to identify escalating behaviors, and utilize skilled de-escalation techniques. Ability to prioritize simultaneous situations. Communicate with hospital staff and respond quickly to patient behavioral changes. Ability to communicate effectively using a microphone and headset. Accurately document and provide thorough shift hand off report. Knowledge and supportive of patient and institutional confidentiality and related hospital policies. Use discretion and courtesy when working with patients, visitors, and staff. Bilingual in both English and Portuguese preferred. Provide functional or technical supervision of other employees in the same or related classifications where supervisory responsibility is limited to occasional direction, guidance, etc. Hours: Per Diem Shift: Day- Flexible hours and shifts w/ weekend & holiday rotation Education and/or Experience Requirements: * Equal to completion of four years of high school or equivalent. * Additional secondary healthcare training including mental health experience is preferred. * Training or the equivalent experience caring for patients with behavioral issues required. * Proficient computer skills including Microsoft office. * Demonstrated ability to remain calm in crisis and emergency situations is required. * Must possess and demonstrate highly effective interpersonal, customer service, and communication skills. * Previous similar patient care experience is preferred. * Education and experience equivalent to a minimum of one (1) year of experience required. * Efficiency in multitasking, and the ability to prioritize simultaneous situations. * BLS required. Southcoast Health is a community based health delivery system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. For more than 100 years, we have provided quality, patient-focused care in a state-of-the-art environment. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts. Together We Are More. * 311 years of hospitals' collective continuous 920 + square miles of service across Southeastern Massachusetts and Rhode Island * 7,500 + employees: physicians, nurses, IT, Finance, HR, and more * Named to Newsweek's World's Best Hospitals 2019 and Best Place to Work by the readers of SouthCoastToday We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees' lives. * Generous Earned Time Off Package** * Health, Dental and Vision Insurance* * Tuition Assistance** * Short Term and Long Term Disability Insurance* * Life & AD & D insurance* * Flexible Spending Accounts* * 403B Retirement Plan with match * HealthQuest Wellness Program * Employee Assistance Program * Employee Discount Program * Career Development Opportunities *Available to regular status employees who are scheduled to work a minimum of 24 hours. **Available to regular status employees who are scheduled to work a minimum of 20 hours. Are you ready to make a difference in your community? Join us as we strive to be More than medicine.

Keywords: Southcoast Hospitals Group, New Bedford , Tele Video Monitor Tech, Other , New Bedford, Massachusetts

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