NewBedfordRecruiter Since 2001
the smart solution for New Bedford jobs

National Field Service Technician

Company: C.P. BOURG
Location: New Bedford
Posted on: November 27, 2019

Job Description:

National Field Service TechnicianCP. Bourg Inc., a leading global manufacturer of Print Feeding and Finishing Equipment is seeking a motivated professional to join our technical service team headquartered in New Bedford,MA to cover the North American territory.
National Field Service Technicians are responsible to provide technical product support and training on Inline, Offline feeding, binding and booklet making products to our print partners, dealers and customers.National Field Service Technicians provide phone and on-site technical support, product installations, service training classes, and maintain positive working relations with end user and partners.
Responsibilities will include but not limited to the following:

  • Technical phone support
  • On-site support for technical escalations
  • On-site machine installations and customer training
  • Instruct in house technical training classes for customer and partner technicians
  • On-site support for trade shows and open houses
  • Review Service Documentation to improve troubleshooting, repairs and adjustment procedures
  • Identify and provide re-creation steps for software bugs
  • Provide Technical support for new product launches
    Position Requirements - Experience and Qualifications
    Candidates must have;
    • Solid technical background.
    • Printing industry experience with a minimum of 5 years' or equivalent
    • Knowledge of digital printers and electromechanical products
    • Technical training experience or equivalent
    • Ability to travel to customer sites in North, South and Central America
    • Ability to provide On-Site Escalation support with short notice.
    • Ability to travel 25%-50%, approximately.
    • Ability to diagnose hardware and software technical problems and provide a solution
    • Ability to provide installation support and on-site assistance
    • Ability to provide SPARES PARTS support using company software
    • Must be able to completete trip and administrative reports within company timeframes
    • Must be able to adapt to a continually evolving environment
    • Must have the ability to thrive in an autonomous, efficient and business-minded workplace
    • Windows based application knowledge to download and install product software using a laptop
    • Ability to lift 50 lbs. unassisted
    • Excellent at Customer relationship skills
    • Must have a valid Driver's license and current Passport
      Education Requirements
      • Associate Degree in a technology field, Electronics preferred or equalivent experience

        We offer an excellent benefits package including health, dental, life and disability insurance, generous 401k match and paid vacations. For more information about C.P. Bourg, go to

Keywords: C.P. BOURG, New Bedford , National Field Service Technician, IT / Software / Systems , New Bedford, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Software Engineer, EngOps
Description: SunIRef:it Software Engineer, EngOps Eagle Investment Systems 16 reviews - Wellesley, MA 02481 110,000 - 140,000 a year Eagle Investment Systems 16 reviews Read what people are saying about working (more...)
Company: Eagle Investment Systems
Location: Wellesley
Posted on: 12/7/2019

Staff Software Engineer - ProdOps
Description: About us br br Metromile is the leading pay-per-mile car insurance company in the U.S. We're disrupting a 250 billion auto insurance category by offering an entirely new type of insurance that charges (more...)
Company: Metromile
Location: Boston
Posted on: 12/7/2019

Lead Cslt-Pred Presc Analytics
Description: What you'll be doing... br br At Verizon, Finance is leading the formation of an advanced analytics arm that delivers world-class insights in driving business impacts through a data driven approach. (more...)
Company: Verizon
Location: Boston
Posted on: 12/7/2019


Software Developer - Business Systems Integration
Description: Aras Corporation is a fast-growing high tech company that delivers innovative enterprise software solutions to leading companies including General Motors, Airbus, General Electric, Boeing and IBM. Aras (more...)
Company: Aras
Location: Andover
Posted on: 12/7/2019

Manager, Tax Transformation & Technology
Description: Business Title: Manager, Tax Transformation TechnologyRequisition Number: 47531 - 39Function: Tax ServicesArea of Interest: BTS-CoreState: MACity: BostonDescription:At KPMG, we are reimagining tax with (more...)
Company: KPMG
Location: Boston
Posted on: 12/7/2019

Manager Technical Documentation
Description: Aras is an innovative, global software company that provides advanced Product Lifecycle Management PLM software solutions to business customers worldwide including General Motors, Airbus, Microsoft, (more...)
Company: Aras
Location: Andover
Posted on: 12/7/2019

*Summer Intern, Technical Operation
Description: By clicking the Apply button, I understand that my employment application process with Takeda will commence and that I agree with Takedas Privacy Notice, Privacy Policy and Terms of Use. Job Description (more...)
Company: Takeda Pharmaceuticals
Location: Boston
Posted on: 12/7/2019

Software Engineer
Description: SunIRef:Manu:title Software Engineer Alteryx, Inc. 23 reviews - Boston, MA Alteryx, Inc. 23 reviews Read what people are saying about working here. We want Alteryx to be recognized as much for our kick-ass (more...)
Company: Alteryx Inc
Location: Boston
Posted on: 12/7/2019

Entry Level Java Developer
Description: Entry Level Java Developer Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Entry Level Java Developers in the next 4 weeks. One day someone (more...)
Company: Revature
Location: Medford
Posted on: 12/7/2019

Front - End Software Architect
Description: Aras Corporation is a fast growing high tech company that delivers innovative enterprise software solutions to leading companies such as General Motors, Airbus, General Electric, Boeing and IBM. Aras (more...)
Company: Aras
Location: Andover
Posted on: 12/7/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

New Bedford RSS job feeds