Senior Manager Technology Business Partner
Company: Acushnet Company
Location: Fairhaven
Posted on: August 4, 2022
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Job Description:
Acushnet Company is the global leader in the design,
development, manufacture, and distribution of performance-driven
golf products. Today, we are the steward of two of the most revered
brands in golf - Titleist, one of golf's leading performance
equipment brands, and FootJoy, one of golf's leading performance
wear brands. We believe we are the most authentic and enduring
company in the golf industry. Our mission - to be the performance
and quality leader in every golf product category in which we
compete Summary: The incumbent is a liaison between IT and the
business, and a trusted advisor to the business. They will
establish and maintain a relationship between IT and the business,
and increase the value realized from IT assets, investments, and
capabilities. The individual is responsible for understanding the
business, assisting in the prioritization of projects, ensuring
that projects align with the technology that provides maximum
return on investment, and directing IT strategy in support of the
overall business strategy. Additionally, the individual will be
responsible for a team of IT professionals who ensure a wide
variety of IT solutions to support the strategic direction of the
business short term and long term. The individual will also liaise
with IT Central Services to leverage Global IT solutions and
standards in support of the represented business unit.
Responsibilities: Lead, develop and manage the relationship between
IT and internal and external partners (the business and service
providers). Drive a proactive business-level dialogue and a
performance management approach focused on delivering value to the
business. Measure, communicate and improve IT organization value
ensuring optimization of IT delivery. Ensure strategic alignment
between the business and IT. Drive change in support of the
business. Ensure the supported business units understands
technology solutions and overall solutions delivery (compliance to
processes, architecture standards, etc.). Establish IT/business
objectives and priorities; develop, implement, and monitor work
plans. Identify and develop recommendations for joint or
coordinated application project delivery across the business in
collaboration with other business units and IT Central Services, as
needed. Partner with IT Central Services including PMO, Enterprise
Architecture, Technology Services, Cyber and other critical
services to ensure compliance with standards and overall IT
strategy and to leverage and advocate for these services on behalf
of the represented business unit. Leads the development of
strategic frameworks for IT products, services, technologies, and
support. Develops strategic directions and alternative service
delivery options in support of specific business unit goals;
develops IT business and operational plans; provides technical
advice, impact analysis, and recommendations business partners and
IT. Lead the design of the framework which guides all information
systems integration and development, and a methodology which
provides effective and responsible information management
practices. Lead the cost-benefit analyses for projects and assist
business stakeholders in prioritizing projects submitted for
support to IT. Lead partnerships with stakeholders and project
teams to prioritize requirements (within projects on applications).
Ensure continuous operation of the systems environment in support
of the represented business unit. Establish service level
agreements with the business and ensure appropriate administration
and monitoring of IT systems operation and performance. Manage
production support to maximize service operability and minimize
downtime. Oversee issue resolution and root cause analysis as
needed. Work with the business to identify business continuity
requirements and ensure that solutions are designed and built to
meet recovery time and recovery point objectives. Ensure that IT
system operation adheres to applicable laws and regulations. Lead
and manage the local team of IT professionals in their respective
fields of expertise at all levels. Manage project teams and working
groups. Identify requirements, chair meetings, set objectives and
goals and timetables; monitor and evaluate the quality, accuracy,
and outcome of work. Identify individual and team skill gaps and
development opportunities to facilitate individual and team
development. Hold resources accountable to established performance
levels to achieve individual and group goals and to maintain
consistent practices across the IT organization. Manage vendor
staff as needed. Responsible to monitor and approve work upon
completion and ensure deliverables are met. Collaborate with senior
IT leadership to develop department budget(s), ensuring alignment
between IT and business needs; manage operating budgets to meet
business plan objectives and to optimize resource utilization;
create project appropriation requests (PARs), review and approve
projects and enhancements in partnership with the PMO and manage
spending against forecasts. Identify and evaluate emerging
technologies and products in support of the represented business
unit to maintain industry competitiveness. Monitor the industry to
gain knowledge and understanding of emerging technologies. Review
relevance and potential value of new technologies and makes
recommendations to executive management. Requirements: Bachelor's
Degree in information technology or related Technology field.
Advanced degree strongly preferred. 12 years of experience in an IT
leadership role. Solid knowledge in a wide range of subject matters
pertaining to both IT required with demonstrated performance in
understanding business to contribute to its strategic direction.
Some travel may be required. Will be expected to work from the
Fairhaven on a Hybrid Work Schedule. Ability to lead, enable and
motivate teams by providing advice, guidance, and modeling
behaviors of compassion, collaboration and accountability. Capacity
to comprehend strategic business objectives and business domain
knowledge combined with the ability to drive results toward those
objectives. Demonstrated ability and experience leading
cross-functional application initiatives that span multiple regions
and geographies. Ability to lead, enable and motivate teams by
providing advice, guidance, and modeling behaviors of compassion,
collaboration and accountability. Ability to deal with rapid change
in business needs, processes, and technologies. Strong
communication skills with a proven ability to understand key
concepts and communicate effectively with technical staff, business
stakeholders and senior leadership. Proven ability to communicate
technical concepts to nontechnical people to enhance understanding
and drive to decisions that lead to positive outcomes. Proven
ability to collaborate, build relationships and influence
individuals at all levels of the organization (as well as external
vendors and service providers) to facilitate the achievement of
required business outcomes. Strong organizational skills and the
ability to perform under pressure and manage multiple priorities
with competing demands for resources.
LI-LH1PDN-96e1dd7d-7327-4dc5-bb41-5596f9839c80
Keywords: Acushnet Company, New Bedford , Senior Manager Technology Business Partner, IT / Software / Systems , Fairhaven, Massachusetts
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