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Shift Leader

Company: Dunkin'
Location: Wareham
Posted on: January 24, 2023

Job Description:

Growth opportunities are percolating! We are currently seeking responsible individuals to serve as Shift Leaders. Shift Leaders play a key role in the success of our restaurants. As a Shift Leader, you will be responsible for coaching Crew Members throughout the shift to ensure Dunkin' operational standards are met and Guests receive accurate, fast and friendly service. In addition, Shift Leaders help motivate the Team to achieve shift goals and delegate tasks to ensure shift responsibilities are completed on time. Shift Leaders also work closely with our guests to resolve any issues they may have. Our Shift Leaders receive extensive training and become certified in food safety as well as other management courses to help advance their professional development.


  • Qualified applicants will have 1-2 years previous Quick Service Restaurant experience; previous Dunkin' Donuts experience is a plus. Applicants must also possess excellent communication and leadership skills. A willingness to move up in the company is strongly desired.
    • , Perks include: flexible schedules, comprehensive training, employee discounts, Aflac benefits, discounted tuition for SNHU's online degree program and excellent opportunity for career growth. Full-timers also qualify for paid vacation as well as health, dental & vision insurance benefits.

      Company Information
      Couto Management's humble beginnings date back to 1986 when we opened our first Dunkin' Donuts franchise in Allston, MA. Today, we operate over 70 locations across Massachusetts from the North Shore all the way down to Cape Cod and we plan to keep growing! In addition to selling America's best coffee, we are also in the people business - providing jobs that are rewarding, challenging and fun!

      The rungs on our career ladder include: Crew Member, Shift Leader, Restaurant Manager, Sr. Manager, Multi-Unit Manager, Sr. Multi-Unit Manager, Director of Operations & Sr. Director of Operations.

      You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

      The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

Keywords: Dunkin', New Bedford , Shift Leader, Hospitality & Tourism , Wareham, Massachusetts

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