Company: Sea Crest Beach Hotel
Location: North Falmouth
Posted on: November 16, 2022
OverviewOpportunity: - Housekeeping SupervisorSupervise
housekeeping staff ensuring brand/hotel guest service and
sustainability standards are met.Potential Career Path - -
-Executive Housekeeper Front Office Manager Assistant General
Manager General ManagerEssential Job Functions
- Train, schedule, coach and support associates, ensuring they
perform in accordance with established brand or hotel standards and
consistent with HHM core values. -
- Screen job applicants, and hire new employees (in the event
housekeeping associates are HHM employees.)
- Train staff to clean rooms in an efficient manner according to
established standards or partner with external vendor to ensure
staff is trained properly.
- Be aware of and communicate guest service scores to drive
improvement and higher guest satisfaction. -
- Issue cleaning supplies and equipment to associates.
- On occasion, clean rooms or assist staff with cleaning rooms.
- Address associate performance and behavior concerns by either
direct intervention with HHM associates or through vendor. -
- Supervise laundry employees, if applicable.
- Prepare work schedules for HHM associates or provide vendor
with anticipated occupancy to ensure proper staffing levels.
- Follow sustainability guidelines and practices related to HHMs
- Practice safe work habits, wear protective safety equipment and
follow MSDS and OSHA standards.
- Practice safe work habits and wear protective safety
- Assist in the breakfast area as needed.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.Position
- High School diploma preferred.
- Previous housekeeping experience or equivalent training
- Previous supervisory responsibility preferred.Work Environment
- Work schedule varies and may include working on holidays, and
- Requires standing for extended periods, walking, pushing,
lifting up to 25 pounds, reaching, kneeling, bending. -What We
BelievePeople Are Our Capability Hearts That Serve Only Excellence
Stay Nimble - Own It
Keywords: Sea Crest Beach Hotel, New Bedford , Housekeeping Supervisor, Hospitality & Tourism , North Falmouth, Massachusetts
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