Community Health Worker
Company: Family Health Center
Location: Worcester
Posted on: February 21, 2026
|
|
|
Job Description:
Job Description Job Description Position Summary: The Community
Health Worker/Patient Navigator (CHW) will work to outreach,
identify, recruit, and support patients to engage in care and/or
care management services; and will provide Patient education and
advocacy to assist patients with accessing services of FHCW and
make and follow-up on referrals for external services as part of
the population health team. Program Specific Essential Duties and
Responsibilities Supports the care team with patient follow-up,
reminders, and addresses barriers to care. Document all services as
required and will assist in meeting all program requirements.
Collects and analyzes data related to the project and works with
data management staff for data collection. Provides outreach and
meets with patients to explain services and coordinates the
treatment plan. Facilitates referral process for patients using
Healthify, E-referral, Community Help, and other tools as
applicable. Advocates for patients regarding transportation,
interpretation, health insurance, and FHCW services. Strong
organizational and communication skills to act as a hub of
information across multiple departments. Any and all other duties
as assigned. Qualifications and Education Requirements One of the
following combinations of education and employment experience must
be met in order to be considered for the position: Education And
Experience High school diploma or GED required; Bachelor’s degree
is preferred. Preferred candidate will have Community Health Worker
or Medical Interpreter certificate of completion. Minimum of two
years relevant work or college-level internship experience
required. Proven ability required to perform patient interviews,
coordinate and collaborate with internal services and external
community partners. Bilingual in English and another language
appropriate to FHCW patient population required. Community Health
Worker Core Training required within first year of employment. .
Monday-Friday; 8:30am -5:00pm
Keywords: Family Health Center, New Bedford , Community Health Worker, Healthcare , Worcester, Massachusetts
