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Supervisor Lab Support

Company: Cape Cod Healthcare Inc.
Location: Falmouth
Posted on: January 22, 2023

Job Description:

Purpose of Position
Supervises and coordinates functions and activities of specimen processing and Faxon outpatient phlebotomy. Provides support services to meet the needs of the lab and lab clients, performed in accordance with accepted standards and practices. Works with Rapid Response Supervisor and Laboratory Manager to schedule and coordinate all lab staff activities.


  • Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
  • Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
  • Prepares work schedules, assigns personnel, evaluates work performance and makes recommendation for personnel actions
  • Demonstrates skills and ability to maintain competency in all areas of responsibility, to help during breaks, short-staffing, excess workload and complex procedures.
  • Demonstrates responsibility in utilization of financial resources which includes capital equipment, expense budgets and strives to operate within that budget. Orders supplies and equipment.
  • Responsible for interviewing and hiring of new laboratory employees.
  • Demonstrates skills and abilities in employee relations.
  • Conducts sectional meetings and submits minutes to the laboratory manager.
  • Reviews reference lab reports with appropriate follow-up and documentation and maintains as required.
  • Maintains a thorough knowledge of the union contract.
  • Develop, implement and manage process improvement projects in areas of responsibility, as well as evaluate data and make recommendations.
  • Oversees and participates in the laboratory quality assurance program of the sections and ensures compliance with regulatory agencies.
  • Makes recommendations for modification or changes for the maximum efficiency and cost effectiveness.
  • Keeps current with equipment and supplies by vendor contracts to evaluate new products and equipment.
  • Submits monthly variance reports on time
  • Maintains confidentiality of information deemed confidential.
  • Develops and maintains effective communication with assigned staff, co-workers, physicians, other Hospital personnel, outside organizations or others who provide or receive laboratory services.
  • Maintains professional growth and development through approved seminars workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
  • Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job
  • Performs other work related duties and activities as assigned or requested.
  • Trains/orients staff in all areas of pre and post-analytical processes, procedures and related computer functions.

  • Three years recent (within the last 5 years) Phlebotomy or Specimen Processing experience required.
  • Minimum of Associates Degree in Science (A.S.) or equivalent work experience, Bachelor of Science preferred.
  • Three years of experience working in a clinical laboratory required.
  • ASCP or NCA Certification preferred.
  • Prior Supervisory experience in a clinical laboratory preferred.

Keywords: Cape Cod Healthcare Inc., New Bedford , Supervisor Lab Support, Healthcare , Falmouth, Massachusetts

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