Medical Administrative Assistant I, Cape Cod

Company: Mass. Eye and Ear (MEE)
Location: Mashpee
Posted on: November 12, 2021

Job Description:

Role Summary

Full Time, 40 hours per week M-F with benefits. We are hiring at our Mashpee and Harwich Otolaryngology offices.

Under the supervision of the Site Manager or Associate Director, The Medical Admin I is critical to the team, and provides a combination of clinical and administrative support to physicians in a high-volume ambulatory clinic setting, functioning as the primary interface between patients and providers. Emphasis is placed on the ability to stay organized and to prioritize administrative and clinical tasks essential to patient care. Role requires management of confidential patient information, scheduling patient appointments at front desk, answering phones with the highest level of customer service, checking patients in and out of appointments, collecting copayments, and helping to manage incoming information via phone, email, in person and via Epic.

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Qualifications
Qualifications

• High school diploma or combination of education and experience required.
• Prefer 1 year of experience in a medical administrative support position or worked as a medical assistant within a busy medical site or department.
• Excellent verbal communications skills required for the telephone, interaction with patients and colleagues.
• Exceptional organizational skills, ability to pivot, adapt and be flexible and supportive is critical to this role
  
  EEO Statement
  Massachusetts Eye and Ear is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, gender, gender identification, sexual orientation, religion, marital status, sex, pregnancy or conditions related to pregnancy, national origin/ancestry, citizenship, disability, military status, genetic information, or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.

Keywords: Mass. Eye and Ear (MEE), New Bedford , Medical Administrative Assistant I, Cape Cod, Healthcare , Mashpee, Massachusetts