Meeting Services Manager - Hilton Boston Logan Airport

Company: Hilton Worldwide, Inc.
Location: Boston
Posted on: June 1, 2025

Job Description:

Hilton Boston Logan Airportis searching for their next Meeting Services Manager! Connected to Boston Logan Airport via a covered walkway, our event venues include flexible ballrooms, light- filled meeting rooms, and private conference suites.Ideal candidates have experience working in hotel operations, a background in sales and/or events, and has experience working with Salesforce/Delphi.The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
  • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.What will I be doing?TheExecutive Meeting Manageris responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This position will handle groups of approximately 10-19 guest rooms on peak with or without meeting space, both selling and servicing their groups.
    • Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc. Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors.
    • Initiates verbal and written communication (group resume, weekly pick up, post event report, call reports, banquet event orders etc.) with customer and internal team in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process. Represents the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks, food and beverage, exhibits and associated products and services.
    • Initiate new sales, prospects, and qualifies leads. Write proposals and/or contracts to advise prospective groups for meeting space, space and rate availability for group accommodations (10-19 guest rooms) for moderately smaller meetings. Develop and quote prices for same.
    • Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
    • Conduct site inspections and property tours with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
    • Partner with operations departments to ensure full participation in servicing accountsWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
      • Hospitality - We're passionate about delivering exceptional guest experiences.
      • Integrity - We do the right thing, all the time.
      • Leadership - We're leaders in our industry and in our communities.
      • Teamwork - We're team players in everything we do.
      • Ownership - We're the owners of our actions and decisions.
      • Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:
        • Quality
        • Productivity
        • Dependability
        • Customer Focus
        • AdaptabilityWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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Keywords: Hilton Worldwide, Inc., New Bedford , Meeting Services Manager - Hilton Boston Logan Airport, Executive , Boston, Massachusetts