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Client Care Manager

Company: Home Instead
Location: Falmouth
Posted on: November 20, 2022

Job Description:

Home Insteadlocated in Osterville, MA has an immediate opening for a part-time (20 hours per week) Client Care Manager (CCM). The CCM is responsible for successfully directing and coordinating all activities related to client schedules and plans of care. The CCM is expected to conduct and handle Service Inquiries over the phone, conduct Care Consultations and perform Quality Assurance Visits to provide the highest quality service to our clients. In addition, this position will also involve working with the Cape Cod Senior Resource Group to collaborate on ideas and provide resources and referrals for seniors in our community. The CCM will represent the Company and work with the General Manager to develop and implement initiatives that increase Company visibility within the surrounding communities.
Candidates must be willing to commute to Osterville daily as well as travel the upper and lower Cape for client care appointments and networking related meetings. Must have the availability to work evenings and/or weekends as needed.

Please submit cover letter, r--sum--, and salary expectations to Instead is an equal opportunity employerEach Home Instead franchise is independently owned and operated.

Keywords: Home Instead, New Bedford , Client Care Manager, Executive , Falmouth, Massachusetts

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