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General Manager

Company: MASSACHUSETTS MARITIME ACADEMY
Location: New Bedford
Posted on: February 14, 2021

Job Description:

Seastreak is seeking a General Manager to oversee office operations in New Bedford, MA. This person will work closely with the operations team in Atlantic Highlands, NJ and will be responsible for staff scheduling, relationship management, customer service, and local marketing for Seastreak New Bedford. Seastreak New Bedford operates from mid-May through mid-November, though we expect this employee to work with New Jersey management during the off-season to strategize and prepare for the subsequent sailing season. Primary Responsibilities: Manage office and parking lot staff, prepare work schedules and assign specific duties
Reconcile daily revenue and banking information
Oversee all in-house accounts and vendor relationships
Responsible for seasonal set-up and breakdown for all office locations in region (New Bedford, Providence, Bristol, Nantucket, Oak Buffs, Vineyard Haven)
Compile monthly auditing, forecasting and sales reports for senior management and ownership
Manage charters, ticket sales and group sales
Work with New Jersey office to perform ticketing/reservation system maintenance as needed
Assist with creating a payroll and operational budget
Maintain high level of customer service, work with team to promptly answer customer emails and phone calls
Represent Seastreak and maintain relationships with local community, businesses & government
Create and implement new products and services as needed to support the growth of the business
Direct food & beverage purchasing, inventory control and pricing
Focus on P&L management, develop strategies for meeting and exceeding goals
Monitor and help develop social media marketing and advertising campaigns
Review and renew licensing agreements as needed
Organize and manage community outreach programs Education, Skills, and Experience Requirements: Experience in Maritime, Hospitality or Event Management fields
Bachelor's degree or higher preferred
Strong operational knowledge of computer databases and office programs (MS Office, MS Excel, MS Word)
Outstanding organizational and leadership skills
Strong oral and written communication skills; ability to prepare reports and proposals Massachusetts Maritime Academy
101 Academy Drive
Buzzards Bay , MA 02532
The Commonwealth's Leadership University

Keywords: MASSACHUSETTS MARITIME ACADEMY, New Bedford , General Manager, Executive , New Bedford, Massachusetts

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