Patient Access Education Specialist
Company: Southcoast Health
Location: New Bedford
Posted on: March 17, 2023
Work for One of the World's Best Hospitals!For Three Consecutive Years, Newsweek named Southcoast Health among the World's Best Hospitals (Charlton Memorial, St. Luke's, and Tobey). In addition, since 2018, Southcoast Health has been voted by readers as South Coast Media Group's Best Place to Work. Why? Because we have some of the most talented people in the world!We are searching for a Patient Access Education Specialist to perform diversified educational duties both within and in support of all Patient Access Services; Registration, Scheduling and Insurance Authorization. Perform analysis of workflows, conduct assessments of training needs for both SPG and SHG areas. Develop training materials to meet the educational needs. Develop and implement training programs and competencies to be utilized in the online training tool, Learnmore. Perform in person and on-line education to all staff within the Southcoast System that perform patient access duties. Monitor completion of training curriculums and competencies. Perform quality assurance audits of new hires and provide feedback to managers on progress and outcome. Develop and maintain statistical data, communicate trends to designated areas upon direction by leadership. Provide limited supervision of assigned Patient Access Services personnel in the absence of the Team Leader.
Education and/or Experience Requirements:
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus and provide required vaccination documentation unless approved for an exemption or deferral by Southcoast prior to starting employment.Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts. Together We Are More.
We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees' lives.
*Available to regular status employees who are scheduled to work a minimum of 24 hours.**Available to regular status employees who are scheduled to work a minimum of 20 hours. Are you ready to make a difference in your community? Join us to be More than Medicine!Southcoast Health is an Equal Opportunity Employer
Keywords: Southcoast Health, New Bedford , Patient Access Education Specialist, Education / Teaching , New Bedford, Massachusetts
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