Toyota Customer Care Representative
Company: AutoFair Automotive Group
Location: Tewksbury
Posted on: February 17, 2026
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Job Description:
Job Description Job Description AutoFair Toyota is seeking a
Customer Care Representative to join our team. We are looking for
someone who can work evening and weekend shifts . Spanish speaking
is preferred but not necessary. $50-60k a year. Do you work at a
restaurant with long hours but not enough money? Are you in the
service industry but want a better work-life balance? Are you
passionate about helping customers? Do you have phone and email
skills? Apply today! Benefits: Aggressive & Rewarding Compensation
Package Medical, Dental, Vision, Life and Disability 401 K Plan
with company match Paid vacation World-class training and
professional development Growth opportunities for career
advancement Employee vehicle purchase plans Discounts on products
and services Flexible Work Schedule Health and wellness
Responsibilities: Answer customer calls and establish follow-up
with sales appointments 50-100 Outbound service retention/customer
service calls are required daily Greet opportunities and provide
pre-set proposals. Respond quickly to internet, phone and live chat
inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to
the appropriate dealership resources Present initial financing
options based on customer needs Follow up with leads that are not
ready to make an appointment or no-show Participate in team &
process development sessions keeping positive relationships with
teammates, sales teams and dealership management Utilize CRM
tracking system daily Requirements: At least one previous role
based in strong customer service experience Team player attitude
Prompt and courteous Enthusiastic personality Must have strong
computer skills Willing to submit to a pre-employment background
check & drug screen AutoFair Automotive Group is a
rapidly-expanding dealer group with excellent opportunities for
career growth. We are committed to offering our customers an
unmatched experience through outstanding customer service and
priding ourselves on our long relationships with the people we
serve. For these reasons, we are dedicated to finding people who
are passionate, motivated, and ambitious to join our team. We
service the following zip codes
(01850,01851,08152,01824,01876,01826,01863,03103,01862,01810)
AutoFair Automotive Group offers opportunities with the following
brands: Ford - Honda - Hyundai - Genesis - Subaru - Toyota -
Volkswagen AutoFair Automotive Group maintains a strong policy of
equal employment opportunities for all associates and applicants of
employment. We hire, train, promote and compensate on the basis of
personal and professional competence and potential for advancement
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws. Job
Posted by ApplicantPro
Keywords: AutoFair Automotive Group, New Bedford , Toyota Customer Care Representative, Customer Service & Call Center , Tewksbury, Massachusetts
