Administrative Assistant - Southeast Emergency Service Program Cape Cod/Islands
Company: Bay Cove Human Services
Location: New Bedford
Posted on: May 15, 2022
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Job Description:
Mission Statement:Bay Cove Human Services partners with people
to overcome challenges and realize personal potential.Job
Summary:The BHUC Administrative Assistant operates the front desk
of the Urgent Care Center (UCC), and is responsible for organizing,
coordinating, and monitoring all non-clinical operations of the
Emergency Services team and the Crisis Stabilization program under
the direction of the Director of Emergency Services & Crisis
Stabilization. The BHUC Administrative Assistant will provide
administrative assistance including triaging calls, assisting
persons served, their families and collateral service providers to
get answers to questions; and providing direct support to team
staff, including monitoring & coordinating daily state-wide bed
search and supporting staff both in the office and in the field.
The Administrative Assistant will often be the first responder to
persons served, families, funders and outside providers and is
therefore essential in delivering accurate and timely information
to all interested parties in a way that supports Bay Cove's
mission. This is a non-exempt position.Supervisory
Responsibilities:N/AEssential Functions of Position:--- Manage the
front door by greeting people at BHUC and answering telephone
calls--- Triage and coordinate communication between the BHUC Call
Center and the BHUC team--- Complete and monitor daily state-wide
bed searches for boarders to include MABHA data--- Ensure answers
to questions for persons served, families, community sources, and
agencies are delivered in an accurate and timely manner--- Provide
a range of administrative support to the BHUC team and the Crisis
Stabilization program including setting up files, ordering
supplies, equipment, securing taxi vouchers, compiling bills,
preparing check requests, etc.--- Utilize recovery-oriented
language and principles in all communication and interactions with
Persons, colleagues, and collaterals.--- Maintain effective working
relationships with insurers, police, DMH, DCF, local community
resources, and treatment/rehabilitation programs throughout the
community.--- Perform other duties as assigned by supervisor
December 2021 Requirements for the Position:--- Bachelor's Degree
is preferred, preferably in Psychology, Social Work, or a related
area--- A High School diploma or GED is required--- Experience
working in programs providing services to individuals who have
mental health and/or substance use challenges is strongly
preferred--- Knowledge of accounting procedures, medical records
management, and personnel policies and procedures is preferred---
Professional written and oral communications skills--- High degree
of personal organization, attention to detail, and time management
skills--- Proficiency in word processing and other computer
functions using Windows, Word, and Google Applications--- Ability
to climb stairs and carry up to 40 pounds, as well as the physical
capacity to assist people with mobility impairments as needed---
Valid driver's license preferred--- Bilingual candidates encouraged
to apply, pay differential offered for candidates with fluency in
certain essential languagesMission Traits:--- Utilizes a flexible
and responsible work style that meets evolving needs of the
agency.--- Works with integrity and respects the dignity and value
of all individuals.--- Exhibits mission through job knowledge,
pride in work role, and advocacy.--- Promotes diversity and
inclusion of all individuals.--- Works in a collaborative,
compassionate manner with stakeholder/ partners
Keywords: Bay Cove Human Services, New Bedford , Administrative Assistant - Southeast Emergency Service Program Cape Cod/Islands, Administration, Clerical , New Bedford, Massachusetts
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